Viz extension

Case Status

Ranked case statuses with counts and percentages, each expandable into the reasons behind it

Try it live Get it
This is the extension itself, running outside Tableau: click it, hover it. It fits right inside your workbook.
Coming freeto Tableau Desktop and Public
$199/yrCloud & Server, from
Try Case Status live Licensing for Cloud/Server
Full reference setup, every setting, how it works

Ranked case statuses with counts and percentages, each expandable into the reasons behind it.

It is one of the five Operations extensions, general-purpose charts for operational data: volumes, statuses, hierarchies, durations and headline KPIs. Every one is dual-mode: the same code runs as a viz extension (a custom mark type on a worksheet's Marks card, Tableau 2024.2 and later) or as a dashboard extension that reads a feeder worksheet. Light and dark themes, and a demo mode on sample support-desk data.

Eric SummersUpdated 2026-10-13markdown